Manager Technical Service
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Job Description
We are looking to hire a Technical Services Manager to provide strategic leadership and ensure operational excellence for field service and repair center teams across KSA.
What you will do:
Provide strategic & commercial leadership
Own and lead commercial and operational service strategy across the region.
Drive ProCare services contract growth through collaboration with Sales and Marketing teams.
Ensure service offerings are positioned, marketed, and priced effectively across regions.
Represent the ProCare business within regional steering committees and leadership teams.
Champion a customer-centric culture that delivers memorable service experiences and increases loyalty and sales.
Partner with internal departments including Customer Care, Distribution, HR, RAQA, and Finance to support seamless service delivery.