Job Summary

The Recruiting Manager is responsible leading recruiting teams and for the strategic planning necessary to provide a pool of candidates for various call center positions for multiple clients. The incumbent will create a unified and consistent recruiting process including but not limited to posting, testing, interview, hiring and onboarding. The Recruiting Manager will be accountable to develop strategic partners within the state and city to enhance the recruiting process. Such vendors may include: Workforce Centers, temporary employment agencies, talent acquisition marketing/advertising agencies, universities/colleges and pre-employment testing providers. This leader will develop/implement a strategic approach in utilizing technical tools such as the internet and social media, along with training and enhancing interviews/interviewers to provide selection of qualified candidates for hire. This is a full-time, exempt position.

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