About the Team
DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work.
About the Role
We are looking for someone who is passionate about building a high-growth business to join DoorDash for Business, DoorDash's corporate offering. In this role, you will proactively identify and solve the root causes of customer friction to reduce defects and improve the customer experience at scale. You will analyze customer support and operational data to uncover critical trends, determine the true scope and impact of issues, and design solutions ...