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Job Description
The Manager Specialized Client Success is a clientfacing individual contributor role serving as a subject matter expert. The Consultant enables new client capabilities promotes product adoption and optimizes client performance.
Working in conjunction with Account Team members from Client Services Sales and Product you will proactively drive Client Success outcomes in alignment with Visas business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies including automated tools and capabilities to enhance the client experience that drive value for our clients and support Visas strategy.
The role is a direct report to the Senior Director CEMEA Specialized Client Success Manager located in Dubai.
Key Responsibilities- Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activ...