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Manager, Service Delivery ( customs)
Livingston International
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west northumberland county (millbrook), Canada
Location
west northumberland county (millbrook)
Posted
June 11, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.
JOB SUMMARY This position is responsible for the day to day administration of the Service Delivery Team ensuring clear communication/coordination between the branch and service center; managing the overall service delivery to the clients through classification and entry summary; coordinating βsingle-point of contactβ for the customer; and ensuring client relationships are maintained through proactive client contact and superior customer service.
KEY DUTIES & RESPONSIBILITIES
Supervise the Service Delivery Team on a day-to-day basis. Responsible for on-going coaching, guidance, performance feedback, training planning and development for the members of the team.
Ensure that staff operations are being performed within established tim...
JOB SUMMARY This position is responsible for the day to day administration of the Service Delivery Team ensuring clear communication/coordination between the branch and service center; managing the overall service delivery to the clients through classification and entry summary; coordinating βsingle-point of contactβ for the customer; and ensuring client relationships are maintained through proactive client contact and superior customer service.
KEY DUTIES & RESPONSIBILITIES
Supervise the Service Delivery Team on a day-to-day basis. Responsible for on-going coaching, guidance, performance feedback, training planning and development for the members of the team.
Ensure that staff operations are being performed within established tim...