Responsibilities

• Manage and execute the Quality Management System
• Direct the activities of the quality department
• Manage a corrective action process to address quality issues
• Lead communication with customers to resolve questions and define corrective actions
• Develop plans for the Quality Management System to expand and support business growth
• Report the performance of the operation using statistical processes
• Devise ways to continually improve the quality control process to ensure higher-quality goods
• Keep accurate documentation and performing statistical analysis
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures

Qualifications