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Manager - Payments, Partnerships & Fintech Ecosystems (Merchant Operations & Support)
Hong Leong Bank Berhad
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kuala lumpur, Malaysia
Location
kuala lumpur
Posted
June 15, 2026
Commute
Local Area
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Job Description
Merchant Onboarding & Documentation
- Oversee the end-to-end merchant onboarding process from application receipt to activation.
- Ensure completeness, accuracy, and compliance of merchant documentation in accordance with internal policies, regulatory requirements, and risk guidelines.
- Perform onboarding quality assurance reviews and ensure adherence to established turnaround times.
- Continuously improve onboarding workflows to enhance merchant experience and operational efficiency.
- Maintain merchant records and documentation repositories with proper governance and audit readiness.
Terminal Inventory Management & Deployment
- Manage the inventory lifecycle of payment terminals and related devices.
- Monitor terminal stock levels and forecast inventory requirements to support business growth.
- Coordinate terminal provisioning, configuration, deployment, replacement, retrieval, and dis...