About The Role

Softobiz is a technology firm. We build software and run dedicated offshore teams — Global Capability Centres — for a portfolio of international clients across multiple markets.

We are looking for an Operations Manager to run the operations of the whole business: the delivery engine behind our GCCs, and the day-to-day running of the company itself.

Just as important, we want someone who treats operations as something to be continuously sharpened — not just kept running. A core part of this role is reviewing how we work, redesigning processes that are manual or inefficient, automating them, and bringing AI deeply into how the operation runs. We are a technology company and we expect our operations to reflect that.

Strategy and commercials sit with leadership; your job is to make the operation run, make it run better over time, report on it clearly, and escalate the right things at the right time. You will have an operations support ...