Take the lead in payments incident response at our Toronto office, ensuring the resilience of critical payment systems. Communicate seamlessly in English and Spanish to support international stakeholders.
In this managerial role, you will coordinate the response to incidents affecting global payment operations. You will drive incident management processes, prioritizing client impact and maintaining clear communication throughout. Your expertise will help optimize payment system resiliency and enhance operational processes by collaborating with various teams.
Key Responsibilities:
• Lead the incident response for payment applications
• Communicate with international teams in English and Spanish
• Analyze post-incident reviews for continuous improvement
• Document operational capabilities and payment journeys
• Collaborate with cross-functional teams to improve efficiencies
Requirements:
• Fluent in English and Spanish
• Bachelor’s degree in Business, Engine...