Job Description

Manager of Mail & Print Services

Department: Mail & Print Services / CIT

Reports To: CIT Director for IT Business Services

Status: Full-time, Non-exempt

Summary

The Manager of Mail & Printing Services provides operational and technical leadership for Calvin University’s in‑plant print, graphics, signage, and mail services. This role is responsible for overseeing daily production operations, leading staff and student employees, and ensuring high‑quality, cost‑effective, and brand‑aligned services for campus and external partners. In addition to hands‑on production expertise, the Team Lead plays a key role in service growth, modernization initiatives, and long‑term sustainability of Printing Services as an auxiliary enterprise. This position is critical to leadership succession planning and continuity following the planned retirement of the current Team Lead.

Essential Duties And Responsibilities