Join our hybrid team as the Manager of Enterprise CAB, responsible for the governance of high-risk IT changes in Quebec or Montreal. Your insight will drive the evaluation and approval processes for IT changes.
In this leadership role, you will convene and facilitate CAB and TAB meetings weekly, ensuring changes align with compliance and risk management standards. Your ability to handle challenging discussions and direct group dynamics will be crucial in decision-making processes. You will play an active role in continuously enhancing the change enablement practices consistent with ITSM maturity goals.
Key Responsibilities:
• Lead weekly CAB and TAB meetings for change review
• Assess changes for quality and compliance risk
• Facilitate discussions to manage group dynamics effectively
• Contribute to enhancing change enablement processes
• Manage configurations and workflows within ServiceNow
Requirements:
• Extensive experience in IT change management proces...