Client: health insurance company

Job: Manager of Enrollment Services

Location: on-site 3 days per week in Philadelphia, PA

The Manager of Enrollment Services is responsible for ensuring the accurate, compliant, and timely processing of enrollment transactions across Medicare Advantage, Medigap, ACA Individual Consumer, and Electronic 834 enrollment channels.

Core functions include Medicare Advantage reconciliation, regulatory monitoring, EDI audits, Member ID fulfillment audits, and operational data analysis and reporting.

This includes oversight of enrollment activities conducted within internal platforms and vendor systems.

This role oversees a team of Business Analysts and Business Systems Support Administrators who provide cross-functional support for Enrollment Services operations.

Responsibil...