Responsibilities

: Drive Research That Moves the Business - Own primary research end-to-end — discovery, design, execution, analysis, and storytelling. - Deliver a mix of quantitative and qualitative programs: surveys, interviews, concept testing, segmentation, journey work, and more. Transform Insights Into Action - Build clear, compelling narratives that highlight business implications, not just data points. - Influence senior partners by helping them see opportunities, risks, and customer truths they wouldn’t otherwise notice. Become a Strategic Partner Across the Organization - Collaborate with marketing, product, and operations leaders to define learning agendas and answer the questions that matter most. - Bring a point of view and help teams make smarter decisions faster. Raise the Bar for Customer Understanding - Synthesize insights from primary research, secondary sources, and enterprise data systems into a unified customer view. - Introduce f...