JOB SUMMARY

The Manager, Learning & Development (L&D) Operations drives the deployment and adoption of the Power of M initiative across Greater China’s managed and franchised hotels. The role serves as the bridge between global strategy and regional execution to ensure hotels and teams receive the right learning resources and are fully equipped with the knowledge and skills needed to successfully adopt new systems.
This position also provides regional L&D support for Hong Kong, Macau, Taiwan, and Hainan (HMTH), partnering closely with property L&D leaders, and above property teams to drive consistent learning execution and capability development.

Learning Readiness & Cutover Support for HTM & Shiji Communities
• Orchestrates end‑to‑end learning readiness for cutover stages (Prepare, Ready, Launch, Sustainment, and post T+60), providing timelines, resources, and clear points of contact. 
• Partner with Learning Technology to identify...