Job Title: Deputy Manager – Admissions Call Center

Location: Chandigarh University, Chandigarh

Department: Admissions / Inside Sales

Role Overview

Chandigarh University is seeking a results-driven and strategic Manager – Admissions Call Center to lead large-scale inside sales operations. The role is accountable for driving admission revenue, optimizing lead conversion, and ensuring high-performance team execution within a fast-paced, target-oriented environment.

The incumbent will manage a team of 50–80 Admission Counselors, supported by Team Leaders, and will be responsible for achieving aggressive enrollment targets through structured sales processes and operational excellence.

Key Responsibilities

1. Revenue & Sales Performance Management

- Own and deliver monthly, quarterly, and annual admission revenue targets
- Track and improve key sales metrics such as conversion ratios, revenue per counselor, and funnel...