Manager, Inside Sales

YOUR CONTRIBUTION

Customer Service

• Manage all customer service and functions for Technical Tubing across the United States and Canada.
• Serve as the primary point of accountability for the warehouse.
• Coordinate transactions with other plants regarding deliveries, product specifications, and customer complaint resolution.
• Continuously evaluate operational performance against established KPIs and targets, driving corrective actions where needed.
• Set inventory guidelines for Tubing, Drainline, and Gage Glass product lines, maintaining stock levels that balance cost and customer fulfillment requirements.
• Manage purchasing and inventory of Drainline coupling and hardware components to ensure uninterrupted supply.

People Management & Leadership

• Lead, mentor, a...