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Manager I/Assistant Manager, Client Journey & Experience Design

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Sun Life
📍 Hong Kong, Hong Kong
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Location Hong Kong
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Posted June 18, 2026
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Commute Local Area
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Job Description

Job Description

  • Create interface designs for ongoing platform changes by translating business requirements and user stories into detailed screen layouts, visual specifications, and implementation-ready assets, in order to support efficient delivery of business-as-usual enhancements across client app.
  • Refine visual and interaction details for incremental enhancements by updating layouts, hierarchy, states, and usability cues across existing journeys, in order to improve clarity, consistency, and day-to-day usability for clients.
  • Support development and validation activities by clarifying design intent, answering implementation questions, and reviewing delivered outputs against approved designs, in order to reduce rework and strengthen delivery quality.
  • Prepare clear handoff materials by documenting user flows, screen states, design notes, and supporting assets, in order to enable smoother collaboration between design, business, and technology teams.

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    📍 Location Details

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    City
    Hong Kong
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    Country
    Hong Kong
    🚗
    Commute
    Local Area

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