Lead process re-engineering to streamline and automate operations.

Design insightful reports and dashboards for management review.

Apply AI and RPA to automate repetitive tasks, espeically commission administration.

Develop end-user computing (EUC) solutions to support commission and incentive programs.

Oversee performance and reward systems with continuous improvement and SLA compliance.

Manage system enhancement projects from planning to execution.

Strengthen internal controls for accuracy, transparency, and audit readiness.

Build team capabilities in data analytics and automation.

Partner with cross-functional teams on performance tracking for new products and campaigns.

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