The Manager - Fulfilment Operations Management will lead Majid Al Futtaim Retail's digital fulfilment operations, driving efficiency, scalability, and profitability across fulfilment centres in the UAE. The role focuses on enhancing customer experience, optimising KPIs, and building innovative fulfilment capabilities to support the company's fast-growing eCommerce and retail logistics network.

• Location: Dubai, United Arab Emirates
• Industry: Distribution / Transportation / Logistics
• Function: Operations
• Salary: 15,000–20,000 monthly (market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

• Monitor and enhance fulfilment customer experience metrics, including on-time handover to last mile, customer delay complaints percentage, and picking quality.
• Track and optimise cost metrics such as fulfilment cost ...