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Manager, D+TT Command Centre IT Support (Singapore Based)

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Marriott International
📍 Singapore, Singapore
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Location Singapore
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

DURATION: October 2026 – December 2027 (2 Headcounts)

LOCATION: Singapore


JOB SUMMARY


The Command Center IT Support role provides hands-on technical support within the Command Centre and to hotels during the Power of M transition, including cutover and hypercare. Working on a rotating 24x7 shift roster (nights, weekends and public holidays), the role triages incidents, resolves common end-user and workstation issues, assists with network/connectivity challenges, and ensures accurate ticket logging and escalation using ServiceNow and Jira.


Key Responsibilities

  • Provide Level 1/2 technical support for Command Centre associates during assigned shifts, including guidance on tools, processes, and technical triage.
  • Support hotels requesting technical assistance during cutover and hypercare, providing timely troubleshooting, guidance, and clear communications.
  • Troubleshoot connectivity issues impacting hotel ...

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    📍 Location Details

    🌆
    City
    Singapore
    🗺️
    Country
    Singapore
    🚗
    Commute
    Local Area

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