ABOUT THIS POSITION

The Manager, Clinical Product Consultants, is responsible for supporting the day-to-day operations, performance, and engagement of Clinical Product Consultants. This role functions as a frontline leader and working manager, providing mentorship, guidance, and operational oversight while maintaining visibility into client activity and team performance.

The Manager plays a key role in reinforcing standardized workflows, supporting execution of leadership priorities, and ensuring the timely and appropriate escalation of client concerns to the Director of Clinical Services in accordance with organizational protocols.

WHAT YOU'LL DO

Performance Management

Reinforce performance expectations throughongoing coaching, mentorship, and real-time feedbackin alignment with established workflows and best practices

Monitor team quality and consistency as part of day-to-day support, identifying opportuniti...