Job Summary

As Manager, Appraisal Relations, you will oversee the organization’s appraisal process to ensure fair, accurate, and timely performance assessments. This role involves coordinating and managing internal appraisers, maintaining scheduling efficiency, and ensuring the integrity of FCT’s appraisal systems to meet Service Level Agreement (SLA) requirements within the Valuation product suite. You will address appraisal-related issues, provide training and guidance to both internal and external appraisers, and ensure compliance with company policies, legal standards, and Appraisal Institute guidelines. In addition, you will analyze appraisal data to identify trends and opportunities for improvement, contributing to the overall effectiveness and efficiency of the performance management system.

Role Responsibilities

• Oversee and manage the end-to-end appraisal process, including leadership of internal appraisers and customer support staff