Doane Grant Thornton is a professional services firm with 3000 employees across Canada. This role is located in Mississauga, ON and requires in‑office presence 5 days a week.

Responsibilities

• Lead a team of Administrative Professionals (ICS) to ensure overall quality, consistency and efficiency of administrative support services provided to Partners/Principals, Managers & Accountants of all levels to meet the high standards of client service
• Live and lead with the Firm’s purpose and strategy at the forefront
• Provide insight, feedback and trends to Regional Managers and assist with initiatives and strategies to deliver on the firm’s purpose
• Develop and maintain high quality relationship with all team members, other Managers, Administration, Partner/Principal group and all other stakeholders
• Collaborate with Partners and the other ICSTeam members to improve the internal and external client experience
• Coach an...