Key Responsibilities

• Leading the development, implementation and maintenance of the QMS in alignment with applicable standards and regulations.
• Collaborating with relevant departments to establish and document quality policies, procedures and processes.
• Planning and conducting internal audits of the QMS to assess compliance effectiveness and opportunities for improvement.
• Identifying nonconformities, recommending corrective actions and verifying their implementation to ensure ongoing compliance.
• Facilitating management review meetings to evaluate the performance of the QMS, review audit results and address any issues or opportunities for improvement.
• Providing training and guidance to employees on QMS requirements, processes and their roles in supporting quality objectives.
• Monitoring customer feedback, complaints and satisfaction levels related to product quality and service delivery.
• Leading o...