Transform your IT career with nesto as a macOS Technical Specialist, providing top-tier support in Montreal while managing modern endpoint environments. Collaborate with a skilled team.
As a Senior Technical Support Specialist, you will be the primary IT contact at nesto's Montreal office, delivering exceptional Level 1 and Level 2 support for users across various locations. Your experience in macOS and Windows environments will be key in managing user access and supporting device lifecycle processes within a dynamic and innovative technology ecosystem.
Key Responsibilities:
• Serve as primary IT contact for on-site support in Montreal
• Conduct Level 1 and Level 2 support across multiple sites
• Manage onboarding processes and user access changes
• Build and deploy macOS and Windows devices
• Administer hardware inventory and support ticket management
Requirements:
• At least 7 years in IT support or operations
• Strong expertise in macOS management with ...