Join Fairmont Chateau Lake Louise as the Operations Manager, overseeing luxury service within a unique resort setting. Harness your leadership skills to drive team performance and guest satisfaction.
In this full-time role, you will report to the General Manager while leading multiple operational divisions, including Rooms and Food & Beverage. Your strong operational background will be crucial in maintaining Fairmont’s standards and achieving financial goals. You will nurture a high-performing team culture through mentorship and collaboration across departments.
Key Responsibilities:
• Oversee hotel divisions for seamless operations
• Promote exceptional service and accountability
• Ensure financial performance and revenue optimization
• Mentor and develop effective leadership teams
• Address guest feedback to uphold service standards
Requirements:
• Background in luxury hospitality management
• Experience in large-scale hotel operations
• In-depth know...