[What the role is]

[What you will be working on]

This role will be responsible for managing key operational policy issues and providing support to cross-functional teams within the Operations Command Center. The ideal candidate will possess strong leadership, problem-solving and analytical skills, with the ability to collaborate across divisions to ensure effective operational management and strategic contracts oversight.

• Lead the development and analysis of operations policies and procedures to enhance efficiency, effectiveness and data-driven decision-making.

• Conduct in-depth analysis of operational data to identify trends, optimise performance and guide operational strategy.

• Provide strategic guidance and support to teams across the division, ensuring alignment with operational goals and objectives.

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