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[LPS] Wintel Engineer

🏢
Lenovo
📍 Singapore, Singapore
📍
Location Singapore
📅
Posted May 28, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description and Requirements

Key Responsibilities

Monitoring & First-Level Support

  • Monitor Windows Server, Active Directory services, and related infrastructure using enterprise monitoring tools.
  • Respond to alerts, perform initial triage, and determine escalation paths based on SOPs.
  • Conduct routine Windows system health checks and document findings.

    • Incident Handling & Escalation

  • Act as the first responder during shift for Windows Server or service-related incidents.
  • Perform basic troubleshooting (Event Viewer logs review, service status checks, disk/CPU/memory analysis, network connectivity tests).
  • Create and update incident tickets with clear and accurate information.
  • Escalate promptly to L2 WinTel engineers or vendor support when issues exceed L1 scope.

    • Operational Tasks

  • Support routine operational tasks such as daily health checks, updating and closi...

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    📍 Location Details

    🌆
    City
    Singapore
    🗺️
    Country
    Singapore
    🚗
    Commute
    Local Area

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