Role Description

This is full-time role for a Customer Relationship Management Professional located in Coimbatore for organic food retail. The professional will be responsible for managing customer interactions and building lasting relationships with clients.

Key Responsibilities:

– Engage with leads via WhatsApp and calls (Tamil + English)

– Keep our CRM updated with accurate info

– Coordinate smoothly with the delivery team

– Maintain and share weekly lead reports

– Use data to improve how we serve and sell

Qualifications

• Customer Relationship Management skills
• Excellent communication and interpersonal skills
• You type and speak Tamil and English fluently.
• You love talking to people.
• You enjoy using Excel / Google Sheets.
• You’re curious and organized.