**Job Description**
**GENERAL PURPOSE**

The Logistics Support Specialist (LSS) serves as the central point of contact for customers, carriers, drivers and warehouse teams - facilitating clear communication regarding products, orders and shipments. This role is responsible for resolving issues promptly and ensuring a high level of satisfaction across all stakeholders. The LSS collaborates closely with sales, customer service, and operations teams to process orders accurately and support overall account management.

**SCHEDULE:** Monday - Friday, 1:30pm - 10:00pm

**JOB DUTIES AND RESPONSIBILITIES**

+ Perform daily and ad-hoc tasks of a standard to moderately difficult nature, including high-level administrative tasks, customer service, purchasing, reporting, and supporting daily operational activities.
+ Respond promptly and professionally to customers inquires via phone, email, or through internal systems.
+ Process orders, coordinate shippin...