📍 Local Job Near You
Logistics Executive
NSL OILCHEM WASTE MANAGEMENT PTE. LTD.
📍
singapore, Singapore
Location
singapore
Posted
June 25, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Description:
- Manage large number of incoming calls. Directly work with customers by answering product and service questions; furnishing information about other products and services; process orders and prepare delivery documents; correspond with and go the extra miles to fulfill customer’s needs to ensure customer satisfaction.
- Resolve product or service problems by clarifying the customer's complaint; determine the cause(s) of the problem; discuss and propose solution; execute and follow up to ensure satisfactory closure.
- If problem was complicated or systemic, to elevate and redirect the issue to the appropriate team or department for resolution.
- Documentation and maintenance of customer records and operation details:
- Keep detailed customer records and update customer records after each interaction (such as compliment, complaint and feedback) with that customer.
- Assist the Sales and Marketing Team in boosting sales...