Responsibilities

• Registration of items sent in by walk-in customers for calibration or repair service

• Coordination with customer and forwarders on timely collection and delivery of equipment

• Validation of incoming items for correct model and serial number

• Preparation of shipping documents and booking of shipments for overseas freight

• Packaging of parcels for transshipment

• Monitoring and follow up of overseas transshipment

• Resolving logistics issues

Qualifications:

• A recognized Diploma or equivalent.

• Able to prioritize work in a fast pace environment with good time management skills

• Experience and enjoy working in a customer facing environment. Post sales service experience preferred.

• Possess problem solving skillset.

• Fluent in Chinese & English language

• Excellent written and telephone communication skills

• Fam...