Lobby Ambassador (Luxury 5-star Hotel)

Job Description

We are partnering with a prestigious luxury hospitality group to recruit professional and service-oriented Lobby Ambassadors to join a high-standard hotel operation.

This role is ideal for hospitality professionals who are passionate about delivering refined service, understand 5-star standards, and take pride in creating memorable guest experiences.

Key Responsibilities

• Serve as the first point of contact in the lobby, welcoming guests with a warm, polished, and professional presence.

• Assist guests with directions, basic inquiries, and guidance within the hotel and its facilities.

• Proactively engage with guests to anticipate needs and provide personalized assistance.

• S...