Job Summary:


Work as part of a team in the Crisis and Triage Advice Line to provide telephonic triage, screening and crisis intervention for members seeking behavioral health services. Provide ambulatory behavioral health services including evaluation, diagnosis, treatment planning, case management and psychotherapeutic intervention provided to individuals, families, groups and/or Intensive Outpatient Programs.

Essential Responsibilities:


+ Work as part of a team in the Crisis and Triage Advice Line, to provide telephonic triage and screening for members requesting behavioral health services to ensure members are receiving the appropriate level of care, including scheduling appointments and/or making appropriate referrals to external providers when necessary.

+ Provide crisis management for members seeking behavioral health services.

+ Coordinate admissions and discharges for members requiring psychiatric admissions, which may incl...