Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or senior levels of these positions may:
Handle escalated or more complex issues,
Coordinate team activities or those of agency contract staff,
Support supervisor or manager activities,
Support the design, review and implementation of processes and procedure
General job description:
Under limited supervision performs the following activities:
Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders.
Maintains customs documentation well organized and properly filed.
Distributes relevant customs paperwork to appropriate FedEx departments, customs raters, a...