LOCATION(S) Cirencester. Working across our Lloyds and Halifax branches within a reasonable distance.

HOURS 24 hours a week, including Saturdays.

WORKING PATTERN The planned shift pattern for this role is to support changing customer demand; there may be times where these hours need to be adjusted. We'll always discuss this with you and aim to agree any changes in advance. Flexibility to support this is beneficial.

SALARY £17,965 increasing to £18,480 after 6 months.

What you'll be doing

You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banki...