Join Livingston as a Service Delivery Team Lead and foster excellent client service through effective team management. Ensure high standards and timely service delivery.
Livingston is looking for a Service Delivery Team Lead to manage day-to-day activities and ensure successful client interactions. You will play an essential role in both operations and client relationship management. This position offers the chance to make a significant impact in international trade's evolving landscape.
Key Responsibilities:
• Supervise and develop the Service Delivery Team.
• Monitor compliance with customs regulations and company policies.
• Drive proactive client communications and service quality.
• Collaborate with business development initiatives.
• Identify process improvements for operational efficiency.
Requirements:
• 6 years of relevant service delivery experience.
• Strong interpersonal and coaching skills.
• Ability to manage budgets and P&L.
• Excellen...