Enhance patient and staff experiences as a Care Coordinator Manager at Lifemark Physiotherapy in St. Catharines. Ensure effective clinic operations in a full-time capacity.
This role is pivotal in managing both the patient experience and the administrative functioning of the clinic. As the Care Coordinator Manager, you will work alongside the Clinic Director and ensure colleagues are supported effectively. You’ll oversee patient data entry, manage the reception area, and engage with patients to address any inquiries or problems, creating a welcoming clinic atmosphere.
Key Responsibilities:
• Manage daily operations ensuring patient satisfaction
• Accurately handle accounts receivable and payments
• Maintain timely and accurate records of patient data
• Process forms for insurance companies promptly
• Promote high-quality customer service and support
Requirements:
• High School Diploma or equivalent required
• Relevant college diploma is an asset
• Excel...