Library Customer Services Manager

Interview expected to be held 9 July 2024

Salary: Grade 6 (£30,487 - £36,024 p.a. depending on experience)

This role will be based on the university campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Normal hours of work will be Tuesday - Saturday, 14:00pm - 22:00pm; however you may be asked to work outside of these hours on occasion in line with service needs

Do you have excellent communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders? Do you have previous administrative experience of working in a fast-paced customer services environment? Are you a problem solver and a decision maker, able to contribute to the solution of both service and/or staffing related issues? 

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