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Job Description

• We are seeking a detail-oriented and proactive Liaison Collector to join our team. In this role, you will be responsible for managing outstanding accounts, collecting payments, and maintaining positive relationships with clients. You will act as a bridge between the company and customers, ensuring timely payments while providing excellent customer service and addressing any concerns related to overdue accounts.
• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Previous experience in collections, customer service, or a related field is a plus
• Strong negotiation, communication, and interpersonal skills
• Ability to handle sensitive financial matters with discretion and professionalism
• Basic understanding of accounting and billing procedures
• Proficiency in Microsoft Office (Excel, Word) and relevant collection software
• Ability to work independently and as...