Overview

Establish and maintain relationships with clients and stakeholders. Collect and analyze data to ensure effective communication. Facilitate discussions between parties to resolve issues. Prepare reports and presentations on findings and recommendations. Monitor progress on collection goals and deadlines. Provide exceptional customer service and support.

Responsibilities and Duties

• Contact clients for overdue payments, maintain accurate records, and assist in resolving payment issues.

Qualifications

• Educational Qualifications: High school diploma or equivalent; additional courses in communication or business preferred.
• Experience Level: Less than 1 year of experience in collections or a related field.
• Skills and Competencies: Strong communication, negotiation skills, and attention to detail.
• Working Conditions: Office environment with potential fo...