Become a Lexus Service Advisor at Erin Park Lexus Toyota and elevate guest service in the automotive industry. You'll provide exceptional service, assess maintenance needs, and ensure a smooth visit for every customer.
In this role, you'll be the front-line representative in our service department. Your responsibility will be to deliver outstanding guest experiences while documenting service requirements and presenting maintenance recommendations. Success in this role hinges on your passion for hospitality, guest satisfaction, and automotive knowledge.
Key Responsibilities:
• Welcome and assist guests courteously and professionally
• Document service requirements and guest concerns accurately
• Provide clear maintenance and repair estimates to guests
• Conduct vehicle walk-arounds to identify service needs
• Ensure clear communication throughout the service process
Requirements:
• 1-2 years of experience in luxury automotive service
• Familiarity with Net ...