Wesley College Melbourne, a school of the Uniting Church, established in 1866, is one of Australia's leading and most respected co-educational independent schools.  With an enrolment of 3,400 students from ECLC to Year 12, it comprises three metropolitan campuses in Melbourne, at St Kilda Road, Glen Waverley and Elsternwick, outdoor education sites at Chum Creek, Mallana and Lochend, and a Year 9 residential campus at Clunes.
The College is seeking to appoint an outstanding candidate to an ITS Level 2 support role. Level 2 Support serves as the second line of technical support, handling more complex issues escalated from Level 1 Support. The primary goal is to provide deeper technical expertise, diagnose root causes, and implement advanced troubleshooting to minimize downtime and improve IT service efficiency.
Responsibilities include:
* Provide Level 2 IT support by resolving escalated incidents and service requests from Level 1 Support.
* Troubleshoot and maintai...