Position DetailsRequisition ID:
Store #:
Position:Full-Time
General FunctionThe Store Manager leads LensCrafters Store , driving operational excellence, customer experience and achieving key performance indicators aligned with the brand story.
Major Duties & ResponsibilitiesEnsure the LensCrafters team delivers unsurpassed customer service.
Provide training and coaching through company programs.
Analyze reporting to create and implement action plans to improve store KPIs (NPS, sales to plan, customer count, complete pair, labor, training saturation, exam growth, etc.).
Attract, hire and develop a highly engaged team to maintain the right people in the right places at the right times.
Partner with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs.
Guide the team to execute all operational, inventory, and visual tasks flawlessly to meet guidelines and provide the best experience.
Implement and maintain company saf...