Position: Access Control Administrator

Location: Cape Town

Job Mode: Office based

Role Purpose

The Lenel Administrator will be responsible for managing, configuring, and maintaining the Lenel Access Control System across Teleperformance sites. This role ensures operational continuity, rapid issue resolution, and compliance with global physical security standards.

Responsibilities System Administration: Manage Lenel Access Control System configuration, including controllers, readers, maglocks, and role groups. Access Management: Oversee card uploads, access level assignments, and troubleshooting of badge‑related issues. Incident Response: Provide immediate support during access control faults, ensuring rapid resolution to minimize downtime. Audit & Compliance: Maintain accurate logs, enforce role‑based access controls, and ensure readiness for internal and external audits. System Troubleshooting: Diagnose and resolve configuration errors, connectivi...