The Role

In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit.

You’ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience.

What You’ll Do

• Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported.
• Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment.
• Communicate confidently with existing and new customers, always delivering on-site resolutions to their queries and needs.
• Be a pioneer for the brand with a clear passion for its aims and values.
• Support all attendees at site with efficient and effective first aid response in approp...