DETAILS OF THE VACANCY

Job Title

Legal Assistant

Location 

Durban Contact Centre

Salary Grade 

PASS1

Reporting to

Branch Manager

Reporting staff 

None

Type of Position 

Permanent

Working hours 

Mondays to Fridays from 08h00 – 16h30

Alternate Saturdays from 09h00 – 12h30

PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES

The purpose of this position is to provide paralegal assistance by contacting clients to take instructions and service them at Contact Centre level. To assist members with legal advice and paralegal solutions to common problems, within the Company’s set parameters and Membership Agreement.

Key Responsibilities include, but are not limited to:

Instruction Taking