Key Responsibilities

• Audit the Virtual Learning Environment (VLE) to maintain a dynamic, future‑ready platform, conducting regular User‑Experience (UX) audits from a student's perspective.
• Provide frontline pedagogical support to teaching staff, assisting in the integration of digital tools and generative AI into daily classroom delivery.
• Design and deliver engaging workshops and bespoke one‑to‑one coaching surgeries tailored to varying digital literacy levels.
• Participate actively in the Group’s quality cycle, supporting digital Learning Walks and Deep Dives and translating observations into immediate coaching interventions.
• Partner with academic teams to co‑design future‑ready course content optimized for student engagement, retention, and employability.
• Maintain excellence and user experience of the VLE.

Qualifications & Expertise

• Experience working within further or higher educat...