Elevate learning at Dialpad as a Learning Experience Designer based in Austin or Kitchener. Focus on training development, multimedia content creation, and learner engagement for the CX team and Dialpad University.
As a Support Learning Experience Designer at Dialpad, you'll design impactful training programs and materials, utilizing your expertise to enhance the New Hire Training and Upskilling initiatives. Your role encompasses adult learning principles, multimedia authoring, and LMS management, ensuring positive learner outcomes while collaborating with diverse teams.
Key Responsibilities:
• Analyze training needs to create effective learning experiences
• Develop engaging multimedia and instructional content
• Apply adult learning principles and instructional design models
• Manage learning materials and monitor learner progress
• Troubleshoot LMS-related issues and provide support
Requirements:
• Bachelor's or Master's in Education or related field
• ...