Location
san rafael
Posted
June 07, 2026
Commute
Local Area
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Job Description
WE’RE HIRING: Learning & Development Trainer (BPO) | Onsite
Ready to build something from the ground up?
We’re looking for a high-impact L&D Trainer who’s passionate about developing people, improving performance, and shaping future leaders in a fast-paced BPO environment.
This is not your typical training role—this is a foundational position where you’ll help design and define how Learning & Development works in the organization.
What makes this role exciting?
- Build and shape the L&D function from scratch
- Work directly with Operations & Leadership teams
- Drive real performance impact across the business
- Influence how leaders and teams grow and succeed
What you’ll do
- Conduct Training Needs Analysis (TNA) and identify performance gaps
- Facilitate engaging training sessions (from agents to executives)
- Partner with Operations to align lear...