WE’RE HIRING: Learning & Development Trainer (BPO) | Onsite

Ready to build something from the ground up?

We’re looking for a high-impact L&D Trainer who’s passionate about developing people, improving performance, and shaping future leaders in a fast-paced BPO environment.

This is not your typical training role—this is a foundational position where you’ll help design and define how Learning & Development works in the organization.

What makes this role exciting?

• Build and shape the L&D function from scratch
• Work directly with Operations & Leadership teams
• Drive real performance impact across the business
• Influence how leaders and teams grow and succeed

What you’ll do

• Conduct Training Needs Analysis (TNA) and identify performance gaps
• Facilitate engaging training sessions (from agents to executives)
• Partner with Operations to align lear...